SM: Here’s another question for you. You have talked a lot about bidding for projects, and you seem to be bidding for a lot of projects on a daily basis. Can you talk a bit about the bidding process? What do you do internally? Do you have a dedicated team who sit and monitor the
Sramana Mitra: Of course, over time, as you built up more projects on Freelancer.com and you had testimonials, reviews, and so on that also helped you get more visibility. Sanjay Dange: Yes. On Elance, we have 25 reviews. On Freelancer.com, we have more than 1,400 reviews. We are the leader on that portal in the
Sramana Mitra: In 2006, how did the order volume change? What happened in 2006? What level did it reach? Sanjay Dange: In mid 2006, we started getting 20 to 25 projects in a month. Plus, in a year and a half, we also acquired more than 50 new customers. We would get a lot of repeat
We’ve featured lots of successful outsourcing companies in this series, whether they’ve been companies that successfully outsourced work to third-party vendors or accepted outsourced tasks from other businesses. None, however, has been quite like Smartinfosys.net. A small Web design and development company founded in Gujarat, India in 1999, Smartinfosys increased its customer base by taking
Sramana Mitra: Well, I think the reputation system, the feedback system, all that helps. Switching gears a bit, I run an initiative called One Million by One Million where we are running a for-profit virtual incubator. Our goal is to help a million entrepreneurs reach $1 million in revenue by 2020, around the world. It
Sramana Mitra: The truth is, there are a tremendous number of developing countries, the same countries you mentioned, India, the Philippines, Malaysia. Those are just as present on oDesk and Elance as well. Matt Barrie: They are. When I checked earlier in the year, the number one demographic of users were Americans. SM: Because Americans are
SM: You said India is number three in terms of employers. That’s the one that I find interesting. The fact that India is number one in terms of freelancers is a very obvious one. That’s where outsourcing really took off, especially software outsourcing. That makes total sense to me, but India as number three on
Sramana Mitra: What is your business model? Do you charge a percentage? Matt Barrie: We take a commission from the employer. We take 3% of the payments made or $3, whichever is higher. From the worker, we take 10% or $5, whichever is higher. But we do have a membership subscription package where if you