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- The Accelerator Conundrum
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outsourcing
Outsourcing: Brad Heath, CEO of VirTex Assembly Services (Part 1)
We often talk about how much technology has done to make our lives easier and our workflows faster. When we do, we aren’t usually thinking about the ways that Austin, Texas–based VirTex uses technology to make their customers’ lives easier. From RFID tags to medical training equipment to solar power monitoring, VirTex manufactures all kinds
Game-Changing Rules for Outsourcing
By guest author Kate Vitasek In Search of a Better to Outsource Peter Drucker challenged companies to “Do what you do best and outsource the rest!” Unfortunately, too many companies jumped into outsourcing using the same approaches and methods that they used for procuring commodities and materials to run their operations. The result is that
Outsourcing: LN Balaji, President of ITC Infotech (Part 6)
Sramana Motra: If you want to build an operation in Mississippi, you can do that. You can build something – you’re already doing something – in Arkansas. You can do it in Vermont. You can do it in all sorts of low-cost United States regions. We’re seeing that. We’re also seeing Latin America, big time.
Outsourcing: LN Balaji, President of ITC Infotech (Part 5)
Sramana Mitra: Because of the analytics talent? LN Balaji: Yes, it’s a little bit high end. You don’t have to be high end all the time. When it was developed, we did it that way, and we did it out of Calcutta. This is maybe a five- or seven-year-old engagement. We still maintain it out
Outsourcing: LN Balaji, President of ITC Infotech (Part 4)
Sramana Mitra: I have a specific interest in understanding your Calcutta strategy. Why has Calcutta been so far behind the rest of India in terms of development in IT? LN Balaji: I’m not so sure it is true. [But] it’s a combination of two or three things. The first thing is talent. Calcutta is terrific
Outsourcing: LN Balaji, President of ITC Infotech (Part 3)
Sramana Mitra: Talk about what trends you’re seeing in your client base. Obviously, the outsourcing industry is going through lots of shifts: geographically, cost structure, competition for talent, geopolitical risk, currency risk, and so on. If you can synthesize the few dominant trends you’re seeing and that your clients are worrying about, what would those
Outsourcing: LN Balaji, President of ITC Infotech (Part 2)
SM: What segment do you have that relationship in? LNB: All of our development for the one software product company I mentioned is in the CRM space around Siebel. SM: But CRM is horizontal. There is no vertical on top of the horizontal. LNB: We don’t do it for all verticals. We do it for
Outsourcing: LN Balaji, President of ITC Infotech (Part 1)
Bangalore-based ITC Infotech is one of the leading outsourcing companies in India. A fully owned subsidiary of ITC Limited, ITC Infotech has wholly owned subsidiaries of its own in the United States and the United Kingdom. This 11-year-old IT services business serves 140 countries and has delivery hubs in Bangalore and Calcutta. Sramana Mitra: Hi, Balaji.
