categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
outsourcing interviews
Outsourcing: Million-Dollar Freelancer: Ignacio Galarraga, CEO of NetMen Corp (Part 3)
Sramana Mitra: I have a specific question about the bidding process on Elance. Do you have somebody monitoring requests for proposals as projects come online 24 hours a day? Ignacio Garraga: Not 24 hours. I work 10 hours a day. There are two types of processes when somebody posts a proposal. You can go into
Outsourcing: Million-Dollar Freelancer: Ignacio Galarraga, CEO of NetMen Corp (Part 2)
Sramana Mitra: How does that translate when you are working on Elance? You deliver customer satisfaction by having good discipline about when you deliver projects, and then you get your customers to review you on Elance, right? Ignacio Galarraga: Right. That’s correct. SM: Besides that, when it comes to bidding for projects and sending proposals,
Outsourcing: Million-Dollar Freelancer: Ignacio Galarraga, CEO of NetMen Corp (Part 1)
Most of the people who register to work as freelancers on Elance don’t end up earning $1 million or more in annual revenue. Ignacio Galarraga did it with his graphic design company NetMen. As my conversation with him will reveal, Galarraga started out on Elance in much the same way as Sanjay Dange started out
Outsourcing: Rick Ferry, COO of C3 (Part 7)
Sramana Mitra: The sectors that you talked about, are these sectors that you have major strategies to penetrate with onshore offerings? Rick Ferry: Yes, we do. We identified those fairly early on. We’re working with the companies that have accepted our services, thankfully, not only to bring them up here in the U.S. and do
Outsourcing: Rick Ferry, COO of C3 (Part 6)
Sramana Mitra: Let me clarify a few things. Universities are not known to train call center reps. What are you talking about? Rick Ferry: Not so much training the call center rep per se, but training the student with a desire to matriculate in a related field. So, maybe in computer engineering, computer sciences, marketing,
Outsourcing: Rick Ferry, COO of C3 (Part 5)
SM: Now, talk to me about the training. Especially, in the political debate right now, it comes up all the time that there are plenty of jobs. There are not enough skilled people to fill them. Talk to me about that in respect to your industry, which has traditionally been quite good with on-the-job training.
Outsourcing: Ross Kimbarovsky, Co-Founder of CrowdSPRING (Part 7)
Sramana Mitra: It’s not that simple. Video is a much more complex thing because producing a video is a lot more expensive and cumbersome than producing even a skeleton logo design. Ross Kimbarovsky: Precisely. There are a lot of factors involved. There’s the cost. There’s pricing. There is capability. There is our comfort level with
Outsourcing: Ross Kimbarovsky, Co-Founder of CrowdSPRING (Part 6)
SM: Who do you consider as your direct competitors, who follow that exact model where people are actually submitting work before they get paid as opposed to be hired based on resumes and feedback? RK: In the graphic design space, our primary competitor is a company called 99Designs out of Australia. It has a similar
