Sramana Mitra: Would you talk a bit about the logistics challenges in shipping and so forth? Of course, there are energy prices and everything, but how has that changed? At some point, it made a lot of sense to manufacture everything in a local destination, and the logistics and shipping charges were not exactly big
Sramana Mitra: Is Mexico the only Latin American country that is coming up in that near shoring trend? Brad Heath: No. It’s the only one that we’re dealing with, but you’ve got stuff happening down in Brazil. You’ve got a number of others. SM: Brazil is not easy to get to at all. BH: It’s
SM: What are the repercussions of that? BH: Well, we go ahead and work with our supply chain in the same manner, to minimize our risk and our liability. So, we’re not taking any risks that our customers aren’t taking, but we’re working with our supply chain to minimize that risk for our customers. There are
We often talk about how much technology has done to make our lives easier and our workflows faster. When we do, we aren’t usually thinking about the ways that Austin, Texas–based VirTex uses technology to make their customers’ lives easier. From RFID tags to medical training equipment to solar power monitoring, VirTex manufactures all kinds
Sramana Motra: If you want to build an operation in Mississippi, you can do that. You can build something – you’re already doing something – in Arkansas. You can do it in Vermont. You can do it in all sorts of low-cost United States regions. We’re seeing that. We’re also seeing Latin America, big time.
Sramana Mitra: Because of the analytics talent? LN Balaji: Yes, it’s a little bit high end. You don’t have to be high end all the time. When it was developed, we did it that way, and we did it out of Calcutta. This is maybe a five- or seven-year-old engagement. We still maintain it out
Sramana Mitra: I have a specific interest in understanding your Calcutta strategy. Why has Calcutta been so far behind the rest of India in terms of development in IT? LN Balaji: I’m not so sure it is true. [But] it’s a combination of two or three things. The first thing is talent. Calcutta is terrific
Sramana Mitra: Talk about what trends you’re seeing in your client base. Obviously, the outsourcing industry is going through lots of shifts: geographically, cost structure, competition for talent, geopolitical risk, currency risk, and so on. If you can synthesize the few dominant trends you’re seeing and that your clients are worrying about, what would those