Outsourcing: Jason Beans, Founder and CEO of Rising Medical Solutions (Part 2)

SM: Tell me more about how you deliver that service. What do you need in terms of your workforce? What do you tackle in technology? What do you tackle in human resources? JB: It’s a very hybrid model. It’s a half technology, half service model. We have a team of, say, 40 or 50 technology

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Outsourcing: Jason Beans, Founder and CEO of Rising Medical Solutions (Part 1)

Health care costs can be prohibitive, not only for the average citizen but for employers and insurance providers, too. Rising Medical Solutions, a Chicago, Illinois-based company, works with insurance providers to help keep health care costs down without sacrificing the quality that patients receive. Their specialities include medical bill review, hospital bill review, care management

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 7)

Sraman Mitra: The point I’m trying to make is that there is a filter, and you’re making these bets with a lens in mind. Your end goal is to use these companies to get into larger companies that will acquire them. What I’m talking about is a scale of one million entrepreneurs reaching $1 million in

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 6)

SM: That’s exactly my point. You can, if you go into a niche that is an up and coming niche that is potentially underserved and you develop core competency – the real operating words are core competency. SD: Yes. Their story, their focus was very UI and design focused. Immediately before this, like I said,

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 5)

Sramana Mitra: You can set up a 1,000-person operation in a certain region, especially if you run your own university. I don’t think that should be a problem. San Dhawan: Right. SM: There are two other topics I want to explore. One is, how do you go from a $200 million to a $1 billion company,

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 4)

SM: You’re located in Bangalore? SD: The main sites are Bangalore and Pune, but we do have satellite offices in Mumbai and Delhi, Gurgaon. SM: Is there any thought in the company to look at other cities, more heartland cities, lower cost destinations? SD: Within India, do you mean?

Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 3)

Sramana Mitra: Do you sometimes do product development work for smaller companies for equity? Sanjay Dhawan: We did … not for equity per se, but it would be more from a risk and reward standpoint. We structure the engagement model where a portion of the payments are tied to either achieving certain outcomes or a

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Outsourcing: Sanjay Dhawan, CEO of Symphony Services (Part 2)

Sramana Mitra: Let me ask my question again now that you’ve provided context that would be helpful for our readers about what you do. Let’s say Salesforce.com or IBM or a company like that is trying to make a decision about what are they going to build in-house and what are they going to outsource

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