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outsourcing interviews
Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 5)
Sramana Mitra: So, your project teams directly work with the customers and keep them updated? Sanjay Dange: No, they never directly work with the customers. They are always accessible on our online project management system. Only the team coordinators directly interact with customers. Usually feedback is posted on our project management system which triggers an
Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 4)
SM: Here’s another question for you. You have talked a lot about bidding for projects, and you seem to be bidding for a lot of projects on a daily basis. Can you talk a bit about the bidding process? What do you do internally? Do you have a dedicated team who sit and monitor the
Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 3)
Sramana Mitra: Of course, over time, as you built up more projects on Freelancer.com and you had testimonials, reviews, and so on that also helped you get more visibility. Sanjay Dange: Yes. On Elance, we have 25 reviews. On Freelancer.com, we have more than 1,400 reviews. We are the leader on that portal in the
Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 2)
Sramana Mitra: In 2006, how did the order volume change? What happened in 2006? What level did it reach? Sanjay Dange: In mid 2006, we started getting 20 to 25 projects in a month. Plus, in a year and a half, we also acquired more than 50 new customers. We would get a lot of repeat
Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 1)
We’ve featured lots of successful outsourcing companies in this series, whether they’ve been companies that successfully outsourced work to third-party vendors or accepted outsourced tasks from other businesses. None, however, has been quite like Smartinfosys.net. A small Web design and development company founded in Gujarat, India in 1999, Smartinfosys increased its customer base by taking
Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 6)
Sramana Mitra: Well, I think the reputation system, the feedback system, all that helps. Switching gears a bit, I run an initiative called One Million by One Million where we are running a for-profit virtual incubator. Our goal is to help a million entrepreneurs reach $1 million in revenue by 2020, around the world. It
Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 5)
Sramana Mitra: The truth is, there are a tremendous number of developing countries, the same countries you mentioned, India, the Philippines, Malaysia. Those are just as present on oDesk and Elance as well. Matt Barrie: They are. When I checked earlier in the year, the number one demographic of users were Americans. SM: Because Americans are
Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 4)
SM: You said India is number three in terms of employers. That’s the one that I find interesting. The fact that India is number one in terms of freelancers is a very obvious one. That’s where outsourcing really took off, especially software outsourcing. That makes total sense to me, but India as number three on
