Talend provides open source data integration software with data quality solutions that complement the data integration. Through the open source model, the company aims to make data integration available to all types of organizations regardless their size, level of expertise or budget, using the company’s flagship product, Talend Open Studio.
SM: On a personal level, how has dyslexia impacted your growth and success? JR: When we got our first patent at Sugar my name was typed wrong. It was Johri. I was a bit upset about that, although they corrected it. Then I thought about it longer. If you look at it, the ri looks
SM: What else has come out in your genre the last four years? JR: If you look at commercial open source, which is the category we put ourselves into, there are about 20 companies . Zembra had the same model as ours and was founded at the same time. It was sold to Yahoo for
SM: Can you take us through the process of building your sales team? JR: People started calling from all over the world, so we built four different sales channels: an ecommerce engine, an inside sales team, a channel sales team and enterprise sales team.
SM: Who is your customer base? Do you mainly have small businesses? JR: This is a very interesting area to explore. In open source there is very little control over who your customers are. As a result, we have everything from big banks to the Men’s Warehouse.
SM: The situation you described is not a pretty one. Why did you do it? Did you have any idea how you were going to make money? JR: We just believed. It was pretty early on. We did not know how we would make money. We hoped to be able to create a commercial version,
SM: During that timeframe, what did you think were the bright flashing lights of OpenSource? JR: It was all about hope and belief. That is why in the fall of 2003 I decided to go for it. I asked my wife for six months to chase this idea.
John Roberts is CEO and co-founder of SugarCRM. He established SugarCRM’s commercial open source business model. Today the Sugar community is one of the largest open source communities on the Web.