By Sramana Mitra and guest author Shaloo Shalini Sramana: What is your strategy in terms of managing this manual piece? Is it something you are outsourcing or something you are off-shoring? Scott: Right now, we are making it work manually with internal labor. As I said earlier, it is offsetting a lot of manual labor
By Sramana Mitra and guest author Shaloo Shalini Sramana: Is your architecture a private cloud, or is it hosted on a vendor’s site? Scott: Well, we have a mix of both depending on the applications themselves. In the case of some new applications that we may implement in the future, we are having that debate