Sramana Mitra: Tell me more about this last use case where you take over the screen of the user and fix problems. How well-deployed is that? Muddu Sudhakar: All of our customers are using that today. We now have 75 million users worldwide. Sramana Mitra: How many customers is that?
Aisera is doing some incredibly advanced stuff with AI-driven workflow automation within the customer service space. Muddu talks eloquently about these innovations. Read on! Sramana Mitra: Let’s start by introducing our audience to yourself as well as Aisera.