We’ve talked a lot about Salesforce.com on this blog. Those of you who follow it know that I talked to CTA Marc Ferrentino in July 2011 for my Thought Leaders in Cloud Computing series. Once a company that focused primarily on facilitating customer relationship management for its clients, Salseforce has started branching out into platform
Sramana Mitra: You needed to provide this service. Rob Jewell: Yes. We had to build a layer of services on top of that to ensure our clients were successful. Our thoughts have always been that as these channels mature, clients tend to want to bring advertising in-house. We’re in the process of handing the reins
Sramana Mitra: That would be great for the Facebook API. Facebook right now [has] three billion [dollars in advertising revenue] or something? Rob Jewell: Yes. I think they’re probably four billion. SM: Four billion. So, how much of that is going through this kind of optimization? How much is going direct? RJ: I don’t have
Sramana Mitra: A customer or lead? Rob Jewell: A lead, someone who has signed up for Living Social’s daily deals newsletter. SM: So, Living Social decided to go with your media buying team and technology over its own media buying team and technology to buy on Facebook. Would you talk in a more specific way
Most marketers today know that a social medium like Facebook is a powerful advertising tool. But in 2008, when Rob Jewell founded SocialCash, Spruce Media’s predecessor, using social media to market businesses, products, and services had yet to become common practice. Although social advertising is gaining traction, there is still far much too unmonetized advertising
Sramana Mitra: Are there any other trends or broad industry directions you would highlight? Bill Seibel: What we have to do is make sure we understand and deliver on any device that we have. Half of the companies in the world might make an argument that iPhones are dominating and are going to continue to
Sramana Mitra: Interesting. Let’s talk about another example. Bill Seibel: For the New York Post, we built the Android version and the Kindle Fire version of the publication, which is mostly around the device, but we also architected and built the subscription management on the back end. We do all the management of subscriptions and
SM: Let’s go to a higher level industry state of the union scenario. In your work, would it be fair to say this whole mobile interface of enterprise app layer is largely missing right now? BS: Yes, but I think it’s also fair to say, if you would ask most CIOs now, they wouldn’t realize