SM: OK. Give me some examples of things that can be automated. Let’s say even 40%, 50%, 60% who knows, whatever is needed that can be automated, what is that piece? CR: A lot of it has to do with how you manage the data that’s being transported to the device, whether it’s rich media
SM: So you’re saying that instead of 100% content transformation solution, middleware layer in between, your approach is that 80% has to be automated and 20% custom and that you have solutions for both the 80% automated and the 20% custom? CR: Yes. We provide the design and the services for doing the customization. And
UIEvolution is a software development company with offices in the United States and Japan. The company creates software solutions that break through the complexity of connected services by delivering native and HTML5 apps that are managed from a cloud-based platform. UIEvolution’s clients include well-known, elite enterprises like ESPN, Toyota, AT&T, Microsoft, Samsung, Hikari-TV, and many
SM: You realize that this is tying, to some extent, into a world that came well before you guys and well before social media as the world where automated customer service based on natural language processing and automated email response systems? WO: Yes. It wasn’t a bad idea. It’s how do you provide a high
SM: How do you charge? What’s the model for companies to work with you? WO: Our products … basically, you can license one product, or you can license all 12. For some of our products, it’s $200 a month, and some of them are in the $2,000 range. We work with those customers usually on
SM: Interesting. I’d like to ask you some mechanical questions now. Can you talk a bit about Google’s policy for search engine ranking, and how does it take into account these kinds of social media mentions and activities and links and so forth? WO: Ah, you’re going to get me there because I don’t know
SM: Interesting, very interesting. Now, what is it in your background that gives you the understanding of natural language processing and all this stuff? WO: Ha,ha. Nothing. It was something, like I said, from my background, it was when I started the company – and even before I started the company – it was just
“Voices Heard Media released new data results demonstrating that its suite of social engagement applications (the EventBox) has increased unique visitors to clients’ sites by as much as 49%. The increased traffic was the result of social sharing of events, such as contests, polls and Q&As, to social media sites by participating users. In sharing