Sramana Mitra: What do you make people do? Somebody who is depressed, is that person engaging? Dan Hickey: They are engaging with others. They are sharing stories, motivating each other, helping each other, etc. Empathy in communities goes a long way.
Sramana Mitra: Let’s switch to the other side of the equation – to the consumers. In your networks, what are the behaviors of the consumers? What are they doing there? Dan Hickey: Some of our consumers are in a discovery mode, where they are looking at information around symptoms and early diagnosis, or troubleshooting issues
Sramana Mitra: Is it the American audience you are catering to? Dan Hickey: Yes. It is mostly the U.S. at this time. SM: And how big is the company? DH: We are a $30 million-plus business.
Dan Hickey is the senior vice president of products at Alliance Health, a social networking company that provides a community platform for people with health conditions. Dan has almost 17 years of experience in digital media, having worked for AOL and Meredith Corporation. In this interview he talks about how people are able connect with
Sramana Mitra: As you work on of figuring out what the best IT strategies are – mobile, social, cloud and big data – can you identify things you would like to do but are not able to because you haven’t been able to find a product or a solution? Maybe you could do it by
Sramana Mitra: If you look around at the startups and vendors who are innovating, which strike you as interesting? Oliver Bussmann: On the social side, there is the integration of social into various business processes. I believe in that the next two years the Facebook or Twitter of the enterprise will be defined. That is
Sramana Mitra: How much of that are you doing inside SAP today? Oliver Bussmann: We have over 1,200 projects that have been or are being implemented. We were the first HANA customer in 2010, by moving our customer relationship database into the HANA appliance. In this case we have 4,000 people in sales updating customer
Sramana Mitra: I have a question about the different areas of apps. Obviously, there is a great deal of policy management going on in the enterprise. Twenty thousand people on devices using some permutation of 50 different tablet or phone apps. Not everybody gets to see everything. Is that correct? Oliver Bussmann: That is the