Sramana Mitra: So, it’s a technology-enabled solution. It’s not a people-empowered service; it’s software as a service. Mike Toplisek: That’s right. It’s about empowerment. We’re driving more toward that. We have a business with an existing cost structure that enables us to provide human touch as needed. We’ll service our customers in the way that
SM: This is an interesting discussion. When people read this interview, can they gauge how to determine whether or not they would be a fit for you? MT: Yes. It’s very broad. We play in multiple verticals. So, what we’re doing is alignment of value-add applications and bundling that with other necessary tools like collaboration
Sramana Mitra: Talk to me about some of the trends you are seeing. Mike Toplisek: We started a little less than a year ago bringing some of these cloud computing and IT services to small and medium customers. The interest in the older flows and the funnels have validated the trend we believed to be
Although you don’t have to forget what you already know about EarthLink, you will have to adjust your thinking a bit. Today, EarthLink is an IT services, network, and communications provider that serves more than a million consumers, with more than 150,000 business customers spread throughout the United States. Cloud computing is the wave of