Sramana Mitra: If you look around from your vantage point, what’s happening? What are the trends that you are picking up or trends that you’re anticipating right now? Scott McIsaac: In today’s world, we see a lot of business being pushed in the direction of the cloud. Businesses are realizing that they can focus on
Scott McIsaac: It comes down to having that experience and application knowledge. We don’t get into the functional support of the application. For example with SAP, the business process side is still handled by the customers. They handle all the workflows within the system and all the intricacies there. We typically manage the bases level, which
Sramana Mitra: For IBM, a $500 million to $2 billion is probably not as interesting as a client. For you, it is interesting. Sean Donaldson: We’ve had some opportunities winning some very large clients from them. In one case, a customer was with IBM and after six months of trying to get a particular system set up,
Sramana Mitra: Give me a sense of the competitive landscape. We know this market reasonably well. If you could help us understand who are your direct competitors are, that would be great. Sean Donaldson: There’re a lot of companies who do SAP really well. There’re also others who do Oracle really well. We’re probably the only business
Today, we’ll look at private cloud hosting as a domain to double-click on. Scott and Sean, with Secure-24, are competing with the likes of IBM. Sramana Mitra: Welcome to Thought Leaders in Cloud Computing. If you would first introduce yourself as well as the company to give us some context, that’ll be great. Sean Donaldson:
Sramana Mitra: When you say “with support,” what does that mean? All SaaS providers provide support. Joe Grrave: Well, it’s more than just “how do I do this” or “this isn’t working in this application.” Many of the software as a service providers are, more or less, point solutions at this point. I know you
SM: Give me a range of examples of the kinds of managed services your clients are providing. JG: A good use case that we’ve come across is an independent software vendor (ISV). The company deploys an application to its customers and the application runs on an entire environment that the ISV deploys to its customers.
SM: So, tell me more. Here’s an interesting set of discussions that came out of my conversation with Jared, which [included] looking at the next decade. In the current scenario, his point of view is that there is about 60% of IT work, which is commodity work done in maintenance, backups, all sorts of IT