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Thought Leaders in Cloud Computing: Louis Tetu, CEO of Coveo (Part 4)

Posted on Thursday, Jan 28th

Sramana Mitra: Switching topics, what do you see on the horizon? What are the trends? What are the open problems around which people can build new startups in the cloud space? Louis Tetu: I’ll declare from the get-go that I’m fairly passionate way above Coveo on the whole topic of leveraging data and not so

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Thought Leaders in Cloud Computing: Louis Tetu, CEO of Coveo (Part 3)

Posted on Wednesday, Jan 27th

Sramana Mitra: Let’s say we have a customer support representative who’s answering a call and looking at the knowledge base to look for information, what does that customer support agent find in your system that he would not find through a RightNow system? Louis Tetu: I’ll give you a practical example. Let’s take GoPro cameras who we work

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Thought Leaders in Cloud Computing: Louis Tetu, CEO of Coveo (Part 2)

Posted on Tuesday, Jan 26th

Louis Tetu: Marketing is also a dominant functional area. We do a lot of work around CMS or web content management in delivering, more so than search, intelligent search using, in that case, machine learning and crowd analytics to deliver better relevance. We’re involved in areas such as sales to consolidate customer information within CRM.

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Thought Leaders in Cloud Computing: Louis Tetu, CEO of Coveo (Part 1)

Posted on Monday, Jan 25th

If you are passionate about the future of data-leveraged decision making, this discussion will be great for you! Sramana Mitra: Let’s start with setting a bit of context. We have talked about your entrepreneurial journey. Set some context about Coveo. Louis Tetu: Coveo is a player in a space called intelligent search. More specifically, we

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 7)

Posted on Tuesday, Dec 2nd

Sramana Mitra: There are a lot more hubs that have developed where interesting companies are built. You probably know Greg Gianforte who had built up a very interesting unorthodox place like Montana into a very nice technology destination. Louis Tetu: Technology is ubiquitous. Regardless of where we are, we all have the challenge of distributed

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 6)

Posted on Monday, Dec 1st

Sramana Mitra: If I understand it correctly, you have not only the indexers and the crawlers but also connectors to different systems like Salesforce that then allows you to bring all that together in contact. Louis Tetu: You’re right. Obviously, you understand technology really well. Sramana Mitra: I’m a computer scientist from MIT. Louis Tetu: So we

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 5)

Posted on Sunday, Nov 30th

Sramana Mitra: Our program is 100% based on this philosophy that you have to immerse yourself in customers and you have to understand the customer dynamics—why they buy, when they buy, and how they buy. Louis Tetu: If you do that, you can use seed capital to get very quickly to a use case and

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Building Large Scale Enterprise Software Companies: Louis Tetu, Founder of Taleo, CEO of Coveo (Part 4)

Posted on Saturday, Nov 29th

Sramana Mitra: Just to get the facts straight, you have a bunch of Fortune 50 companies starting to adopt the solution. You did the seed round yourself. What about the venture round? At what point in that adoption cycle did that venture round come in? I’m not talking about post-IPO. I’m talking about the pre-IPO

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