Sramana Mitra: What is the entrepreneurial landscape in Vietnam like? Josh Lieberman: It’s pretty interesting. For example, there’s a company by the name of VinaGame. I think the market cap is extraordinarily large, hundreds of billions of dollars. And there are other companies. From an entrepreneurial standpoint, a lot of the entrepreneurial energy is focused
Sramana Mitra: How easy or difficult is it to find that kind of client relationship talent in Vietnam? Josh Liberman: It is obviously, more difficult to find that than it is a Java developer or a quality assurance (QA) engineer. We’ve been working in Vietnam for 12 years, so we’ve built up a vast network
Sramana Mitra: That’s the real winning story. Josh Lieberman: Absolutely. SM: In India, no matter where you are … in the big cities, you’re looking at 30% attrition. In the smaller cities, you’re looking at 20% attrition. That’s the real problem. If you’re looking at below 5% attrition, that is the real winning story.
Sramana Mitra: Now we understand the positioning of the company. Tell us, what is the unique selling proposition (USP)? Within outsourced product development, what is your company’s USP? How do you differentiate, and what do you pitch that is compelling to your customers? Josh Lieberman: Up to now we have had zero sales or marketing.
Founded in 2009, KMS Technology partners with clients that range from startups to Fortune 500 companies to provide software development services such as research and development, product innovation and management, application management, testing, support, professional services, and staff augmentation. Sramana Mitra: Hi, Josh. Let’s start with some background about you and KMS Technology. Josh Lieberman: I’ll