1Mby1M Deal Radar 2011: Knowlagent, Alpharetta, Georgia

Posted on Tuesday, Aug 16th

Anyone who’s ever worked in a call center knows that there’s a certain ebb and flow of incoming calls. Often, during the ebb, call center agents have little or no other work to do. Alpharetta, Georgia–based Knowlagent seeks to minimize the amount of down time call center agents have.

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