Sramana Mitra: It can be done theoretically. Can it be done in a scalable way that is also profitable and sustainable? It is a very case-by-case question. In some industries, it is doable and there are compromises. John Davagian: It depends on the industry. For some, it’s challenging and it’s not going to happen. You
Sramana Mitra: What you just said provides a good segue into a wide-open space that I think is going to mature in the next phase of the internet’s evolution. It’s the notion of mass customization from a manufacturing workflow perspective. Right now, we have seen mass customization products or categories. We’ve seen some businesses starting
Sramana Mitra: Which persona generates the bulk of the revenue? John Davagian: The machine maintenance persona generates the bulk of the revenue. Sramana Mitra: Machine maintenance performed by a human being.
Sramana Mitra: Can you speak about what’s happening in your space vis-à-vis automation? We hear from everywhere that factories are automating at a furious pace. What do you see from your vantage point? John Davagian: I think there’re two major themes. It’s a pretty mature market, but the two that I would hit on are
Sramana Mitra: What are the other major blocks? John Davagian: We’ve got the concept of Computerized Machine Maintenance System (CMMS). We’ve a production system, which is also known as an MES system. We’ve a proprietary problem-solving engine we call Cloud Dispatch. Then there’s an analytics piece that wraps around all of this. Sramana Mitra: Each
John discusses trends and opportunities within the manufacturing shop floor. Sramana Mitra: Let’s start by introducing our audience to yourself as well as L2L. John Davagian: I’m the CEO at L2L. I’ve been the CEO for just about six months. I’ve spent 20 plus years in the SaaS industry, primarily on the go-to-market side, and