By Sramana Mitra and guest author Shaloo Shalini SM: In bringing all of this together, what do you see as entrepreneurial opportunities? What are the blue-sky needs for newer solutions in cloud? It sounds like you have done something entrepreneurial yourself by taking this whole order to cash management to the cloud and spun it
By Sramana Mitra and guest author Shaloo Shalini SM: The scenarios that you have described where the workflow has changed significantly, do you see those as opportunities for other small vendors to come in and solve some of these problems with technology? Are there any vendors that are offering you ways to manage these kinds
By Sramana Mitra and guest author Shaloo Shalini SM: In terms of business models, what changes are there with the introduction of the cloud in your environments? The contracts and licensing deals that you had with these software vendors, did they all lend themselves naturally to your move to a cloud environment? JD: I wish
By Sramana Mitra and guest author Shaloo Shalini SM: Can you talk a bit more about what these GCI order to cash components are, what vendors do they come from, and what the organizing principle of this environment is?
This section of the interview contains details on why GCI chose cloud and what are the components of their ‘order to cash’ workflow.
This is an interesting story that we are featuring as part of TLCC from telecom vertical. Read on for more insights on how the ‘order-to-cash’ work-flow for a mid-size telecom operator changed as they adopted cloud and gave them the flexibility they needed. James Dunlap shares his insights in this very interesting interview with Sramana.