Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 4)

Because Elizabeth had some exciting news to share with me during the course of our interview together regarding a recent acquisition that Citrix made, I decided to forgo my usual questions and focus instead on the company that was acquired and why Citrix thought it would be a good fit. Sramana Mitra: Elizabeth, what have

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Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 3)

Sramana Mitra: I agree with you. Service Now is an excellent company. Elizabeth Cholawsky: Yes. We’re coming from the position of remote support as the core competency and building a constellation of IT tools around that. We come at it from two different use cases and two different parts of the tools. Service Now is

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Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 2)

Sramana Mitra: The part of the market I was referring to as the broader support market includes products like Assistly, for instance, which is inside of Salesforce.com, Zendesk, and a variety of startups and other companies that have come up with products in that space. Those are not what you compete with?

Thought Leaders in Cloud Computing: Elizabeth Cholawsky, General Manager of IT Support Product Line, Citrix (Part 1)

We’ve featured Citrix on the blog before. This time, we’re going to discuss the wonderful things that Citrix is doing in the cloud. Sramana Mitra: Hi, Elizabeth. Let’s start with a bit of your personal background as well as what Citrix is doing in the area of cloud-based support. Elizabeth Cholawsky: Right now I am

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