Outsourcing: Blanca Trevino, CEO of Softtek (Part 3)

SM: How do you tackle this zero unemployment in your industry? That’s bound to create a talent war. How is the region coping with that? How do you propose to cope with that going forward? BT: The thing is because of how deeply companies want to be part of this industry and offer services globally,

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1Mby1M Deal Radar 2012: XBOSoft, San Francisco, California

XBOSoft (XBO) is an international firm based in South San Francisco that specializes in software quality assurance. It has branch offices in the Netherlands and Norway. XBO uses practical quality assurance processes combined with deep technical expertise to serve clients and deliver a full range of QA consulting and testing services, including quality process assessment,

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Outsourcing: LN Balaji, President of ITC Infotech (Part 1)

Bangalore-based ITC Infotech is one of the leading outsourcing companies in India. A fully owned subsidiary of ITC Limited, ITC Infotech has wholly owned subsidiaries of its own in the United States and the United Kingdom. This 11-year-old IT services business serves 140 countries and has delivery hubs in Bangalore and Calcutta. Sramana Mitra: Hi, Balaji.

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Outsourcing: Amit Shankardass And Andrew Kokes Of Sitel (Part 4)

By guest author Tony Scott Tony: What do you think is driving your clients to use outsourcing overall, and why do you think they are choosing you over other BPO and inbound call center providers? Andrew: I think the value proposition for outsourcing is essentially that it is better, faster, and cheaper. If you talked

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1Mby1M Deal Radar: Systems In Motion, Fremont, California/Ann Arbor, Michigan

Joining the blog’s ongoing conversation about outsourcing, nearshoring, and IT services is Systems In Motion, a U.S.-based technology services company that was founded to create a competitive and complementary alternative to the trend of offshore outsourcing of IT work.

Deal Radar 2010: Globant

I seldom cover outsourcing on Deal Radar, but here is one that showcases some interesting trends. And of course, I do have a special soft corner for Argentina! Inspired by the success the Indian IT outsourcing industry and the growth of that country’s outsourcing stocks, Martín Migoya, Martín Umaran, Guibert Englebienne, and Néstor Nocetti, founded

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Deal Radar 2009: Apptio

Founded in 2007, Apptio is a provider of on-demand IT cost transparency solutions. It provides IT financial management (ITFM) software that helps CIOs run the business of IT. Apptio’s software provides greater visibility into the full cost to deliver IT Services, helps companies optimize their costs, improves productivity by automating key IT financial management processes

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Deal Radar 2009: Service-now.com

San Diego-based Service-now.com was founded in 2003 out of the ashes of Peregrine Systems, which was purchased by Hewlett-Packard (and is now that company’s competitor) in a fire sale. Fred Luddy, who was the CTO of Peregrine Systems, believed that legacy enterprise IT software is akin to “customer abuse” and set out to build a

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