Sramana Mitra: Let’s talk about that in more of a granular, step-by-step, chronological order. Who was the first customer in 1998? How did you get that customer and what did you offer? Jeff Mullarkey: We decided to focus on the legal community. This is not our business model today. RKON stands for remote connectivity. We
If you haven’t already, please study our free Bootstrapping course and the Investor Introductions page. Jeff has built a Managed Service Provider (MSP) business that he now wants to take to $500 million or a billion dollars in revenue. Read how he did it, and what he plans to do in the future. Sramana Mitra: