Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 6)

Sramana Mitra: I think it is more in the IT services world, where you develop software. Or in call centers, I also see that trend. David Schnitt: For call centers I can see that. I am sitting in our office in Manila right now, and we have great people who have very neutral accents; they

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Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 5)

Sramana Mitra: What are the dynamics in the Philippines right now, and what are the dynamics in Chennai that you are seeing in each of your segments? David Schnitt: What we see in Chennai is that there is still competition for good talent, as there is anywhere. But the Indian economy has slowed, and because

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Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 4)

Sramana Mitra: Your ADP paychecks are well rolled out into the segment itself, but the other accounting functions are not, I presume. David Schnitt: If you look at ADP paychecks, they are partial outsourcers. Potentially they are payroll processors. The still rely on somebody having an in-house payroll department that seeds their systems with hours,

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Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 3)

Sramana Mitra: What does the technology infrastructure look like, and how do you charge your clients? David Schnitt: We feel very strongly that our clients’ systems are systems of record. If they are on Oracle or Quickbooks, for example, those systems remain intact. We have built a system called Archimedes, after the Greek philosopher, and

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Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 2)

Sramana Mitra: Where in India is your operation? David Schnitt: We are in Chennai. We also have a small development group in Mumbai. SM: In building this business, where have you found the traction? How have you gone to market with this value proposition?

Thought Leaders in Outsourcing: Interview with David Schnitt, CEO of IQ BackOffice (Part 1)

David Schnitt is the chief executive officer of IQ BackOffice, a company that provides full accounting, payroll, and human resources services for companies that decide to outsource those services. The company is focused on mid-sized businesses. David has a BA from Cornell University and an MBA from the University of Michigan. He previously served as

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