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information technology service management
Thought Leaders in Mobile and Social: Markos Symeonides, EVP, Axios Systems (Part 5)
Sramana: So, it’s the usual adoption cycle. I think we’re still at that early adopter phase of these technologies. Markos: Yes, definitely. People get concerned. They say, “Wait a minute. We don’t want the business being disturbed by all these things.” So, they don’t have to be disturbed, but it’s a case of you need
Thought Leaders in Mobile and Social: Markos Symeonides, EVP, Axios Systems (Part 4)
Sramana: OK. Fair enough. Crowd sourced customer support, technical support, this is something that we are seeing elsewhere as well. You know, in the program that I run, One Million by One Million, which is a virtual incubator, we have an Italian company called Crowd Engineering that is selling, both in Europe and the U.S.,
Thought Leaders in Mobile and Social: Markos Symeonides, EVP, Axios Systems (Part 3)
Sramana Mitra: Let me synthesize, and then we’ll look at specific points that you’ve made. I’ve got an IT portal as a window into IT. I’ve got crowd sourced support, peer-to-peer support on the support side. I’ve got collaboration sessions to break down silos within IT, including storing and saving for reference. I’ve got mobility.
Thought Leaders in Mobile and Social: Markos Symeonides, EVP, Axios Systems (Part 2)
Sramana Mitra: Is there much of a tradition of software entrepreneurship in Edinburgh? Markos Symeonides: There is some. You’re probably aware that Edinburgh University has a five-star rating, along with the famous Cambridge, MIT and others. There are a lot of skills that come out of Edinburgh, but really, there are not very many global
Thought Leaders in Mobile and Social: Markos Symeonides, EVP, Axios Systems (Part 1)
Business professionals rely heavily on their companies’ IT departments, and the larger the company, the larger the demand. Fortunately, there are companies like Axios Systems that have developed ways to make IT service management for medium to large enterprises easier and more efficient. Founded in 1988 by Tasos Symeonides, Axios remains a privately owned company
