John Meyer: You are right. We have a few companies that already exceed the one million threshold. One example is a single mother who eight years ago was worried about her children coming out of elementary school and being on a street corner. She decided to go all in with Arise. She was working crazy
Sramana Mitra: You mentioned Ireland as a region. How many people do you have working there? John Meyer: Right now there are about 180 in Ireland and 1,400 in the U.K. In Canada we have about 3,000. So much is based on the customer and the acceptance of the customer.
Sramana Mitra: What is the total population of people who are working through your system? John Meyer: Right now the network is about 26,000 people. Some of it is seasonal. Right now we have a giant demand for retail because this is their big period, and a lot of e-commerce transactions are going on right
Sramana Mitra: Let’s talk about another customer scenario. When you introduced the model, you were very specific about certain people, like diabetics. What kinds of requirements are you seeing from your customers, and what do you do to source people with those kinds of profiles? John Meyer: I mentioned referrals before, but we also use
Sramana Mitra: I think there is a huge unmet need of women looking for flexible jobs while raising children. This is a category that is under-served and is looking for work, and looking for ways to make money and raise families. That is why it doesn’t surprise me that this is the bulk of your
Sramana Mitra: You are providing a certain set of outsourced services to small businesses. Is that the business? John Meyer: We actually do crowdsourcing. We strike a relationship with a very large telecom company. They say, “I have a need to have people answering their phones for me, either in customer service or in technical
John Meyer is the CEO of Arise Virtual Solutions, a leading company in the outsourcing/crowdsourcing industry. Arise connects individuals and companies with other companies to provide services such as customer service, sales, or technical service. John has previously served as CEO for Acxiom and as president of the Global Services group of Alcatel-Lucent, and he