SM: Yes. Your point is well taken that there are definitely some gaps in Google’s offering in Google Apps, but there is also a substantial amount of business going to Google, from what I gather, because of the incredible cost structure that they have created. PR: It’s free, yes, it is free … for the
SM: From what I’m seeing, the CRM and related systems, for instance, is one of the areas where an enterprise buys largely public cloud solutions. Of course, there are other big silos which people are procuring largely from public cloud solutions, talent management and various other management areas, and then there’s a long-tail application development
By Sramana Mitra and guest author Shaloo Shalini SM: I would like to know what your thoughts are on entrepreneurial opportunities, some of the blue-sky opportunities in the context of cloud computing. This interview is part of program I run called One Million by One Million, and we want a million entrepreneurs to earn a
By Sramana Mitra and guest author Shaloo Shalini SM: That covers our discussion on collaboration. I think collaboration is one of the biggest trends in the cloud environment today. My vision is to see more desktop telepresence.
By Sramana Mitra and guest author Shaloo Shalini SM: What are you hearing from Microsoft in terms of collaboration? You said you don’t have a lot visibility into the Google products roadmap, but what is Microsoft telling you about its product roadmap? This comment that Google is better at collaboration tools in the office environment
By Sramana Mitra and guest author Shaloo Shalini SM: With respect to the security concerns, I am hearing the same from a lot of other people. I think that the cloud vendors have a better capacity to provide solid security than what you can provide in your internal IT operation. DM: I have said this
By Sramana Mitra and guest author Shaloo Shalini SM: Interesting! So, you basically leap-frogged the previous generations of on-premise technology and went straight to cloud computing because that is what makes sense right now, that is where the good stuff is in terms of time to market and rapid adoption, right?
By Sramana Mitra and guest author Shaloo Shalini SM: What is the architecture of these solutions? DM: The architecture is built off the Apex code. The Apex code as well as the Web services interfaces that we write are inside Salesforce.com. These Web services include everything from .NET to Cold Fusion.