Hiro: I think this concept of empowerment is a really good point. I have not been here so long, but I think that now we are moving toward a more collaborate management style. It’s something that I’ve noticed quite a bit. The leadership takes input, and then they encourage people and try to build consensus.
By guest author Tony Scott Tony: Do you think [this idea of being more about the human touch] is happening now? Because that also changes the way you sell and deliver services overall. Five years in the future, will the mix of delivery people and customer interface people going to change in terms of where
By guest author Tony Scott Hiro: The dual nature of the cloud is where we spend a lot of time with the customers, saying, Okay, we can deliver in the cloud. Yes, that will create greater efficiency, but there’s also this other side where the technology itself can make you more efficient – it can
By guest author Tony Scott Tony: In terms of the percentage of the business that you have right now, I assume that some is driven primarily by labor rate arbitrage. Obviously, labor rate arbitrage is a component of everything, but how much do you think of your business now is still more pure labor arbitrage
By guest author Tony Scott Naresh: So, once again, it’s giving people permission to say it’s okay to be different, and it really is because we believe that diversity of thought, diversity of mind is going to get us further in the end. I would say that it’s the idea of having permission to do
By guest author Tony Scott Tony: I think the thing to look at when you talk about cultural issues is that you have to build a team from the top all the way down, and the culture has to work all the way down. Naresh: Right. Tony: It also has to be a culture that