Sramana Mitra: Tell me what you think about industry movements, trends, and open problems. Torben Nielsen: One of the things that I see as a major opportunity is that we, as a company, work very closely with health plans in providing that shopping experience. You can see treatment cost. You can see your benefit levels and
Torben Nielsen: We actually got covered by Forrester Research back in 2012 on a 17-page research study. The study explored how Regence had managed to crack the transparency code and how we’ve managed to create an integrated experience for members where they could feel more like shoppers. The day that report was published, I went to management
Sramana Mitra: The value proposition is very clear and very compelling. I’ve actually talked to the eClinicalWorks CEO Girish Navani. I don’t know if you know him. Torben Nielsen: I read your article on that. I thought that was very interesting. Sramana Mitra: He talked to me about this problem as well. I’m very much aware
Sramana Mitra: Great. This is very interesting. What percentage of the health plan market has adopted solutions like this such that consumers can access this facility today? Torben Nielsen: It’s a great question. We do an annual survey here at HealthSparq surveying 1,600 health plan executives. We just completed our second annual survey. What it
Torben Nielsen: You’ll be surprised, that even though everybody’s insured, at how much variation you see in price within just one block of wherever you live. By going to an in-hospital versus a surgical center that’s right next door, you can save thousands of dollars. That’s exciting because it’s almost the analogy that we like to
The consumerization of healthcare, moving into the 21st century, a Web 3.0 world — let’s discuss these with Torben Nielsen. Sramana Mitra: Please introduce us to HealthSparq and yourself. Torben Nielsen: I’m the Co-Founder and the SVP of Products and Strategy here at HealthSparq. HealthSparq is a leading provider of cloud-based healthcare transparency solutions. In essence,