Sramana Mitra: These two competitors that are heavily venture funded, what are their names? What is the situation right now? Are they comparable in revenue numbers? What metrics are you tracking for them? Steve Liu: Good question. I don’t know their revenue numbers. It’s an interesting time in this market right now. One of them
Sramana Mitra: It sounds like the business was starting to become more of an enterprise business from there on. Steve Liu: Very much so, yes. Sramana Mitra: How did it scale? 2008 was when you made the transition to the new CEO. Between 2008 and 2014, what are the milestones and scaling strategies that you
Sramana Mitra: Was the company based in Washington? Steve Liu: In Atlanta, actually. The hospital medicine job that I got was in Atlanta. Sramana Mitra: I see. You recruited a CEO who would run the company in Atlanta? Steve Liu: Exactly. Sramana Mitra: How did you find this person? What was the criteria and process
Sramana Mitra: What’s the next milestone? How far did you go with the angel financing? Steve Liu: We grew and then there was a point where we needed more formal funding from an institutional investor. That’s when we brought in Buckhead Investment. They came in about nine years ago. The initial round was a couple
Sramana Mitra: How much did you do in your first year? Steve Liu: I honestly do not remember. It’s been so long. Over the first few years, we quickly got to a couple of thousand users. During that time, we enhanced the product and started increasing the price. Pretty quickly, we got a lot of
Sramana Mitra: You programmed your PalmPilot to have that available as a mobile application. You presented at this conference and everybody wanted it. Steve Liu: Pretty much, yes. That was when we figured out we might have something. A few months later, we put up a booth. I was a physician. I just wanted to be
Sramana Mitra: Tell me more about how exactly that move played out. Grant Kohler: We started to get some outside requests from clients who wanted to use our system to provide things other than just strokes. Two of the other service lines were based around trauma patients coming into the ER and patients that were possibly
Spun out from university research, Reach Health is an interesting case study in building a company around concepts like Telemedicine and remote healthcare. Sramana Mitra: Steve and Grant, I would love to have your back stories. Where were you born and raised, and in what kind of circumstances? What paths did you follow in terms