Sramana Mitra: There are two issues that I see here. Your point is well-taken that you’re catering to the corporates and so forth, but there are more and more people in the world who are on their own and are not part of a large corporation. Individual healthcare programs are unattractive. Even small business healthcare
Sramana Mitra: How do you see all this playing out? Let’s just start with US. It seems to get more and more complicated. The charges are going up all the time. What trends do you see? John Palumbo: I think telehealth is a tactical enabler to a much bigger play. Where we see ourselves going
Sramana Mitra: Let me ask you a few more onion-peeling questions here to understand the model. It’s quite complex and the healthcare system is really a nightmare. What is the monthly fee that you charge for being a member in your network? John Palumbo: Depending on the program, it could be anywhere from $14.95 a month
Sramana Mitra: Of the four million members, what percentage comes through these corporate accounts? John Palumbo: We run at about a 60/40 split between sponsored population and Direct to Consumer. Sramana Mitra: Do you remember if the hospital systems were in the sponsored program or direct to consumer? John Palumbo: Sponsored program. Sramana Mitra: Hospitals
John Palumbo: It’s really difficult for the average American family to get access to primary care physicians. Now, you have about 80% of the adult emergency room visits happen because there’s no access to a physician. Our members basically get access to a nurse, on an average, in about 12 seconds and are able to
The US Healthcare system has much to be desired. HealthRight is trying to address a portion of the challenge. Sramana Mitra: Tell us a little bit about yourself as well as introduce us to HealthRight. John Palumbo: My career stands almost 30 years now in healthcare. I’ve been very fortunate to have a fairly diverse
Perigen is an amalgamation of a couple of different companies. This story relates how the entrepreneurs navigated a long journey. Sramana Mitra: Let’s start by telling us a little bit about your personal background. I’d like to do that with both of you since you are co-founders. Matthew Sappern: Just for clarity’s sake, Emily developed
Sramana Mitra: At what point does the strategy change? You described one strategic change which went from pure services to multi-year contracts and then to reselling other people’s software. What’s the next major change in strategy? Bill Moschella: The next major change in strategy happened somewhere around 2007 where the reselling of original equipment manufacturing