By guest author Tony Scott Tony: That is an interesting concept, being transparent for the benefit of employees, making sure that people feel included and valued in their work, and helping them to find their place in the global workforce. Obviously, if we look at the historical concept of how one manages a business, it
By guest author Tony Scott Tony: Through the course of this process, how have you as the president of HCL America gone about making sure you infuse that culture in your organization and find this kind of talent for your leaders? Shami: You have to do it step by step. If I look at the
By guest author Tony Scott Tony: Do you see HCL also doing more of the type of deals that you did with CA, possibly moving into product creation? Shami: Definitely. There was a time when we were very strong and focused on seeing whether we could do an entire platform; everything is about platforms. One
By guest author Tony Scott Tony: Companies have to figure out what their own core competencies are. If you look at the history of artisans, they made everything themselves. Then came industrialization with vertical integration, with ultimate example being Ford’s River Rouge plant. When it was finished, it was the largest integrated industrial plant in
By guest author Tony Scott Tony: What do you think are going to be the big changes? Obviously, the pure labor arbitrage model is not going to go away entirely; it is going to continue to move to whatever locale is the lowest cost. The fact is that the “flattening” of the world means I