Sramana Mitra: Talk to me about the customer acquisition strategy. Beyond the partnerships through which you got to the first base, what did you do from a sales and marketing point of view that got you to the next level? Joris Kroese: There are different phases there, but we started simply by appointing people who
Sramana Mitra: Business model is SaaS? Joris Kroese: It’s SaaS. Our clients are the brands where we basically add these e-commerce capabilities on a fixed fee per month per country. Sramana Mitra: It sounds like your primary channel was tagging along with the sales team of this content syndication company. Was that the only channel?
Sramana Mitra: How long did you do the IT services work? Joris Kroese: For a year and a half, after which, I sold the company. I actually had a new business idea in my mind while I was still running the e-commerce business. We did a lot of turnovers. We were a much-appreciated business partner
Often niche ideas are great to build capital-efficient, profitable startups on. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of background? Joris Kroese: I was born in a small village close to Amsterdam. I was born in 1977. I