Sramana Mitra: As I’m listening to you, I’m trying to answer the same question in this context. As we go along, the notion of composite search becomes critical. Grant Ingersoll: Could you define that a little bit? How are you defining it? Sramana Mitra: Context-specific things that are not just finding the data but really
Sramana Mitra: What kind of infrastructure are your clients running these days? I imagine you’re going after the larger e-commerce sites because the smaller ones don’t have the infrastructure to run these kinds of stuff. Grant Ingersoll: We scale pretty nicely with the size of the organization. A good chunk of the top 100 or
Sramana Mitra: The nitty gritty of this is very interesting to me. To the audience, it would be very interesting to know to what extent did you achieve this personalization. What I told you earlier about my own experience, where we were doing clothing search, you have many cluster-based personalization opportunities. For example, size is
Grant Ingersoll: In the case of one of our large telecom providers that we power ecommerce for, if a user comes in and searches for iPhone and they’ve never done business with that company, then you want to show them the latest iPhone. If you happen to know that that user is already logged in
A fantastic discussion on the future of search, virtual concierges, and so on. Sramana Mitra: Let’s start by introducing our audience to yourself as well as to the company. Grant Ingersoll: I’m the CTO and Co-Founder of Lucidworks. I have a background in search, machine learning, and natural language processing. I have been a long-time