Sramana Mitra: And how many of these kinds of managed services providers are out there? Alex Osipov: In the U.S. I think there are 56,000. SM: Fifty-six thousand. Wow. AO: Imagine how many small and medium businesses there are all over the world. Most of them aren’t doing their own IT.
Sramana Mitra: In terms of security requirements? Alex Osipov: In terms of security requirements, certainly. SM: So, you’re saying the banking and legal sectors, in particular, where they’re running into bottlenecks is in security? AO: Yes. Mike, you’re the expert on security in the cloud; would you like to chime in here?
Sramana Mitra: Yes, I think that’s correct. You’ve differentiated on a few fronts, from what I’m gathering. One is that you have done original content, a limited amount of content per disease, as opposed to providing 10 pages of information that make you lose your way. Then you’ve tied the information to providers with original
SM: I heard you say a few things that I’d like probe into. Transcription, automatic transcription, is that a requirement that your customers are asking for? DG: No, it’s not a requirement. Henry Ford said that what he would have given his customers if they’d asked for it would have been a faster horse. SM:
SM: What percentage of your clients are mobile clients? CR: I would say the mobile phone platforms drive about 60% of our revenue base, 65%. SM: What about media? CR: Media is about 15%. One thing about our company is we only deal with larger media companies. So, it’s a model we’ve perfected over the
SM: Yes. Your point is well taken that there are definitely some gaps in Google’s offering in Google Apps, but there is also a substantial amount of business going to Google, from what I gather, because of the incredible cost structure that they have created. PR: It’s free, yes, it is free … for the
SM: From what I’m seeing, the CRM and related systems, for instance, is one of the areas where an enterprise buys largely public cloud solutions. Of course, there are other big silos which people are procuring largely from public cloud solutions, talent management and various other management areas, and then there’s a long-tail application development
SM: Interesting, very interesting. Now, what is it in your background that gives you the understanding of natural language processing and all this stuff? WO: Ha,ha. Nothing. It was something, like I said, from my background, it was when I started the company – and even before I started the company – it was just