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girish mathrubootham

1Mby1M Deal Radar 2013: Freshdesk, Chennai, India

Posted on Thursday, Oct 10th

Freshdesk is a SaaS company that provides customer support software across multiple communication channels. The software combines a back-end helpdesk system used in ticketing and knowledge management with an online social customer portal on the front end. Within two years of its launch as a cost-effective alternative, in 2013 Freshdesk has crossed $1 million in

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1Mby1M Incubation Radar 2011: FreshDesk, Chennai, India

Posted on Thursday, Jun 16th

A finalist in the Microsoft BizSpark India Startup Challenge, Freshdesk is a SaaS company that provides small and medium businesses with on-demand customer support software that offers multi-channel social support. Freshdesk introduces itself as a kind of Salesforce.com for customer support so to speak. Small- and medium-business owners can set up online customer support platforms

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