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AI is transforming every industry from healthcare and customer support to professional services and beyond. Founders are launching startups that tackle real problems using generative AI, machine learning and automation. Others are exploring the shifting mindset of investors as they evaluate opportunities in this fast-moving space. If you’re curious about the practical steps and real-world
Gus Tai, Investor, Board Member and Retired General Partner at Trinity Ventures, discusses ideas and opportunities in Education with an AI-augmented framework.
Sramana Mitra: They want the problem solved, and if the problem is solved by a machine; that’s perfect. Here comes the sensitive question. What does this do to the workforce? What does this do to the bottom line? What are the human resource and financial metrics of your solutions in the call center?
Sramana Mitra: What are the results of these deployments? Anthony Scodary: For instance, we have one customer that calls when you’re discharged from hospitals, and they call thousands of patients a day. Some people spend twenty minutes talking with Grace. We build all our own language and speech synthesis models, so we’re able to make