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HOT TOPICS
- The Accelerator Conundrum
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future of outsourcing
Trend: SaaS-enabled BPO
Posted on Wednesday, Jul 13th
Otherwise known as technology-enabled service, the practice of offering not only software as a service, but also the people who can execute on those services with specialized skills and training, is becoming increasingly prevalent. This gives rise to a new breed of outsourcing: highly specialized, high value, and differentiated outsourcing with interesting technology nuances. The best-known
Outsourcing: Dr. Shami Khorana of HCL America (Part 1)
Posted on Saturday, Feb 12th
By guest author Tony Scott This interview, the ninth in Tony’s series, is with Dr. Shami Khorana, who is the president of HCL America, the subsidiary of HCL Technologies, a $3.1 billion business and IT services company with more than 72,000 employees worldwide. Tony Scott: Shami, thanks for taking the time to talk to me
