By guest authors Irina Patterson and Vandana Upadhyay Irina: You invest not only in technology companies but in companies in other sectors, right? Pravin: Yes. India has many opportunities and challenges; technology adoption is not the best here. There are enough opportunities in different business models on how to do things better and more efficiently.
By Sramana Mitra and guest author Shaloo Shalini SM: How active is this market segment comprising Netmagic-type cloud services in India? Are there a lot of startups coming up in that cloud segment? SB: No, no. Data centers have large startup costs, and there is a [high] barrier to entry. So, I don’t see that
By Sramana Mitra and guest author Shaloo Shalini SM: You are saying that in terms of the Indian market, customers want local support network and vendors to have retail offices [in India]. SB: Yes. Netmagic is located in India, and that offers a face which people can see and relate to. I would say this is
Sramana: Does your customer base access Flipkart only through desktops and laptops? Sachin Bansal: We have mobile commerce, but it has very little traction.
Sramana: At this point, India has developed a digitally savvy consumer base which is very affluent. How will this impact the future of Flipkart? Sachin Bansal: I expect that people will adopt e-books, but at a rather slow pace. The digitally savvy consumer base may have money, but most of them have the same background
Sramana: Internationally, the book industry is going through huge changes. Now that you have years of experience in the book industry, what are you hearing in terms of dealing with e-books and e-readers? Amazon expects that e-books will overtake paper books in the near future. Sachin Bansal: I have been following that, but as I
Sramana: Let’s fast forward to March 2009. How have the relationship with the distributors and the operational mechanics of your business changed? Sachin Bansal: We actually opened another distribution center in Dehli. To our surprise, almost every distributor in India knew about us, so it was not hard to make a new relationship in Dehli.
Sramana: How much money did you put into acquiring inventory to sell? Sachin Bansal: They had computer systems which maintained inventory of their stock. We received a download of that every day.