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Thought Leaders in Mobile and Social: Frank Dale, CEO of Compendium (Part 7)

Posted on Sunday, Jul 1st

Frank Dale: Let me make sure I’m with on this. When you’re running these contests, are you initially acquiring the leads through the partners? Sramana Mitra: No. We have a registration page on Eventbrite. Because we already have a large footprint plus other partners publicizing the events, people register for the events. Each session we

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Thought Leaders in Mobile and Social: Frank Dale, CEO of Compendium (Part 4)

Posted on Thursday, Jun 28th

Sramana Mitra: I think what you’re pointing out is if you do have a more restricted area, then you do have the opportunity to optimize the time window when you send your messages. Frank Dale: Absolutely, and make sure you’re tracking them. I know that sounds funny; that’s a basic business practice. But I think

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Thought Leaders in Mobile and Social: Frank Dale, CEO of Compendium (Part 3)

Posted on Wednesday, Jun 27th

Sramana Mitra: From a best practice point of view, how often can you trigger this kind of intrusion? You are asking a customer to take time to do something on your behalf. How often can you do that? Frank Dale: That’s a good question. It’s going to depend heavily on the audience and the relationship.

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Thought Leaders in Mobile and Social: Mark McCormick, Senior VP of Customer Experience, Internet Services Group at Wells Fargo (Part 2)

Posted on Tuesday, Jun 12th

Sramana Mitra: Would you speak a bit more specifically on what your assumptions are in that regard? Are you trying to create a social decision making platform under the Wells Fargo website itself, or are you trying to create conversations or touch points to the conversations that are happening on Facebook and Twitter and so

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Thought Leaders in Cloud Computing: Jesse Lipson, Founder and CEO, ShareFile by Citrix (Part 5)

Posted on Monday, Jun 11th

SM: Yes. I think one of the points that you raised earlier was that keeping on top of your email is no longer enough because messages are coming at you from all over the place. Even with Facebook messages, you can have them forwarded to your email, or you can have your LinkedIn messages forwarded.

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Thought Leaders in Cloud Computing: Steve Singh, CEO of Concur (Part 5)

Posted on Sunday, May 13th

SM: Interesting vision. Besides these kinds of convergences that you’re predicting, the mobile phone, the wallet and the security key, where else do you point young entrepreneurs or early stage entrepreneurs to look for opportunities? SS: I think the other thing that’s critical is to say, hey, what business problems can I solve, on a

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Thought Leaders in Mobile and Social: Chris Ruff, CEO of UIEvolution (Part 4)

Posted on Thursday, May 10th

SM: What percentage of your clients are mobile clients? CR: I would say the mobile phone platforms drive about 60% of our revenue base, 65%. SM: What about media? CR: Media is about 15%. One thing about our company is we only deal with larger media companies. So, it’s a model we’ve perfected over the

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Thought Leaders in Mobile and Social: Will Overstreet, CEO of Voices Heard Media (Part 5)

Posted on Friday, May 4th

SM: You realize that this is tying, to some extent, into a world that came well before you guys and well before social media as the world where automated customer service based on natural language processing and automated email response systems? WO: Yes. It wasn’t a bad idea. It’s how do you provide a high

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