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Thought Leaders in E-Commerce: Eugene Laney, Head of International Trade Affairs at DHL Express (Part 5)

Posted on Friday, Nov 28th

Sramana Mitra: Any other trend that you want to discuss? Eugene Laney: I just want to point out a study where we looked at the trends in global e-commerce. Some of the more interesting trends pointed to the importance of finding a market. We noticed that a lot of the goods that are sold out

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Thought Leaders in E-Commerce: Eugene Laney, Head of International Trade Affairs at DHL Express (Part 4)

Posted on Thursday, Nov 27th

Sramana Mitra: Essentially, what you’re saying is, there could be another third-party logistics provider involved that is handling all the fulfillment and inventory. You do the shipping part. At the same time, you still work directly with the website owners and not with the fulfillment players. Eugene Laney: Depending on the needs of the customer,

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Thought Leaders in E-Commerce: Eugene Laney, Head of International Trade Affairs at DHL Express (Part 3)

Posted on Wednesday, Nov 26th

Sramana Mitra: What are your observations then? These small one or two-people e-commerce merchants who are sitting on top of third-party logistics providers, are they then working directly with DHL Express or is there another layer of third-party intermediary before you come in to the picture? Eugene Laney: They’re very dependent on us. Sramana Mitra: Who’re

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Thought Leaders in E-Commerce: Eugene Laney, Head of International Trade Affairs at DHL Express (Part 2)

Posted on Tuesday, Nov 25th

Eugene Laney: We also have a hybrid model where we have customers working with e-commerce companies using those companies as their domestic mailboxes. You have an individual who might be in the UK and wants to purchase a number of e-commerce goods from a domestic-only retailer who sells through e-commerce. Their goods would then be consolidated in

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Thought Leaders in E-Commerce: Eugene Laney, Head of International Trade Affairs at DHL Express (Part 1)

Posted on Monday, Nov 24th

E-Commerce is a global phenomenon today, and over the next decade and more, it will become more so. Eugene talks about the trend from the perspective of one of the top logistics vendors. Sramana Mitra: Welcome to the Thought Leaders in E-Commerce series. Why don’t you introduce yourself to our audience and tell us what

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