Alex Baydin: They had the same compliance constraints that they had in terms of not being deceptive or misleading. There was a lot more probability that something would go wrong in a free-form phone call. We decided to build a speech analytics module and that’s where we started thinking about our product vision. However, our
Sramana Mitra: Expand on that limited exclusivity. When you do deals like this, you’re almost developing the software for their use. How do you get out of the limited exclusivity and go from a services business to a product business where you can sell that to other people? Alex Baydin: I got lucky. This customer
Sramana Mitra: During the period that you’re describing, vertical ad networks were starting to be fairly big. I remember we were covering companies like Adify and vertical search engines like Kayak. In this period that you were describing, a vertical ad network was starting to develop. Alex Baydin: A couple of signals started happening. Because
Sramana Mitra: Once you decided that you wanted to own your own business, what were you going to do? Alex Baydin: I was working at one of the internet companies that I mentioned. I actually got fired for the first time in my life. I’ve been working since I was 15. I took it really
Min Alexander: This business builds one by one. That’s a competitive moat for us. Folks that think they’re going to blast and market, that doesn’t necessarily happen in an industry like ours. It’s taken so long to disrupt it at scale. You need all the components. You need the technology and infrastructure to keep it
RegTech is emerging to become a category of its own with numerous risk and compliance issues getting addressed by technology solutions. Alex has bootstrapped a wonderful business and is now doing a private equity-driven roll-up within the space. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were
Sramana Mitra: How much have you raised in total so far? Min Alexander: Our Series A round was $39 million. We had targeted $35 million. It got others really excited. We ended up declining other funding. We could have been well over $45 million. Sramana Mitra: The story was pitched to me as a $5
Sramana Mitra: How did you finance this company? Min Alexander: Earlier on, there was a lot of seed funding. Early seed investors like Meeting Street Capital, Idea Fund, and Venture South are still very active with growing portfolios. Sramana Mitra: Are these North Carolina investors?