categories
HOT TOPICS
- The Accelerator Conundrum
- The Startup Velocity Question
- Platform as a Service
- Man and Superman
- Web 3.0 = (4C + P + VS)
- The Future: End of Capitalism
- Capitalism 2.0
entrepreneur journeys
Building a Virtual Company to $20 Million: Rob Cheng, CEO of PC Pitstop (Part 3)
Sramana Mitra: It was a software-driven diagnostic tool. You were running a piece of software from the internet onto that machine. Rob Cheng: Yes. It was using a technology by Microsoft called ActiveX. It was quite similar to cloud computing. We stored all the results there. We were able to track which type of computers
Building a Virtual Company to $20 Million: Rob Cheng, CEO of PC Pitstop (Part 2)
Rob Cheng: I got to know Ted very well throughout that period of time. Ultimately, I introduced him to my friend in Colombia. They started to do business together. Another thing that happened that was very interesting was that Texas Instruments decided to go and stop the production of the PC. I’ve become friends with
Building a Virtual Company to $20 Million: Rob Cheng, CEO of PC Pitstop (Part 1)
If you haven’t already, please study our free Bootstrapping course. Rob figured out the joys of virtual companies back in 1999. Today, he runs a 65-person virtual company that makes $20 million in revenue. Wonderful story. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born,
Taking on Giants in the Contact Center Space: UJET CEO, Anand Janefalkar (Part 7)
Sramana Mitra: Can you talk a bit about your pricing model? How did you come up with that pricing model? Anand Janefalkar: For a lot of companies in this sector, innovation is very rare. Their revenue models were based on trying to fit in one-time fees or maintenance fees and all of that to service
Taking on Giants in the Contact Center Space: UJET CEO, Anand Janefalkar (Part 6)
Sramana Mitra: In terms of positioning, there are obviously a lot of enterprise contact software players and there are some leaders. Right now, Suite within Oracle is a major player and has been around with deep integrations and a deep presence in the industry. Once you sorted out your positioning, whom do you consider as
Taking on Giants in the Contact Center Space: UJET CEO, Anand Janefalkar (Part 5)
Sramana Mitra: How many customers did you raise series A with? How many customers did you raise series B with to net it out? Anand Janefalkar: I don’t think we have these numbers to share with you today. But before series A, we didn’t have a website. UJET had no website before May 4. Sramana
Taking on Giants in the Contact Center Space: UJET CEO, Anand Janefalkar (Part 4)
Sramana Mitra: Can you talk about how you got into the market? So you have this idea that you were going to do something quite different in the contact center world. How did you get this off the ground? Did you build something and started getting customers or did you raise money right away? What
Taking on Giants in the Contact Center Space: UJET CEO, Anand Janefalkar (Part 3)
Sramana Mitra: What exactly was the form that you were offering and was going to take to address all the issues and pain points that you just talked about? Anand Janefalkar: It was to completely redesign the architecture. After talking to industry experts and to people that have sold to a lot of contact centers,
