If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. John and his co-founder have built MapAnything from Charlotte, North Carolina and Atlanta, Georgia. They have now raised over $40 million in funding, proving that you can build sizable VC-funded SaaS businesses from anywhere. Sramana Mitra: Let’s start at the very beginning of your journey. Where
Sramana Mitra: How big is your team now? David Menning: 150. Sramana Mitra: What percentage of that is in Australia? David Menning: We actually don’t have any staff in Australia at the present time. Sramana Mitra: That’s interesting. How did that happen?
Sramana Mitra: Is the business all in LA now? Olivia Skuza: We have 80 team members today in four offices. A majority of that team is in Los Angeles. We have an office in New York. We have customer service and sales in London. We now have customer service in Australia too. Sramana Mitra: Excellent
Sramana Mitra: In terms of customer acquisition, what has been the driving narrative? What strategies worked for you? David Menning: It really comes down to the discipline of how one runs the business and how one runs a marketing team. There’s discipline and then as a result of that, how you apply marketing efforts to
Sramana Mitra: What’s the next major inflection point in your business? Olivia Skuza: So far, we’ve raised $25 million. We did a $3.6 million seed in 2012. Then we did Series A in 2013 for $7.5 million. New partners joined that one. Then we did an interim round in 2015 and a Series B in late
Sramana Mitra: Let’s go back a little bit to the chronological story. In 2007, did you open up all of these English-speaking markets? David Menning: It was a step-by-step approach. In 2007, we were still trying to improve the Australian market. We were trying to improve the experience of the customer. Eyeglasses is quite a
Sramana Mitra: How much of this thesis did you get validated before you went to raise money? What was in the business by the time you went to raise money? Olivia Skuza: We had a prototype that worked. In August of 2011, we used a trade show environment as the first way to validate that
Sramana Mitra: Google AdWords did exist already. Google AdWords was easier because it wasn’t as competitive and the prices of keywords was lower. David Menning: That was the main marketing channel in that initial period. There were also a few marketing channels that existed. You may recall comparison shopping was also a big thing back