SM: Where did you look for business opportunities once you realized traditional LED markets were not viable? AE: We got connected to InFocus, a projector company. They started talking to us about projection applications and rear-projection television in particular. They said that the lamps they were using in those applications did not last very long,
SM: You spent your time at MIT doing the theory and physics. When did it start to become a commercial thought? AE: In five years we really felt that we had an understanding of how these devices work and if there were a way to commercialize this technology or make it beneficial for the industry,
Alexei Erchak founded Luminus in 2002 after being awarded his PhD in materials sciences and engineering from MIT. There he designed and tested photonic lattice LED technology which has evolved into PhlatLight, the most powerful LED in the world. PhlatLight offers a 20,000-hour life span and high production volumes (low cost), which has been enticing
SM: In your opinion, what are some of the typical problems entrepreneurs have? GG: I think the biggest problem is they think they have to a perfect product before they can go to market. The reality is that learning does not start until you have some value proposition. When you go through the process of
SM: Have you taken any venture capital funding with RightNow, or has it been solely bootstrapped? GG: We raised about $27 million in 1999 and 2000. The first key is that our partners were really good. We also were a good size, we had about 160 people on board. We had a $6-million-a-year business and they
SM: Is there any particular market segment that you have targeted, or do you simply focus on companies by size? GG: We have about 1,800 clients who tend to be larger organizations. Over 60% of our business is with corporations that have over $1 billion in revenue. Some of our larger verticals are telecommunications, which accounts
SM: How did you conduct sales at RightNow? GG: Primarily through telesales, which was combined with Internet-based demonstrations and trial periods of the product.
SM: What came after Brightwork /McAfee? GG: I ‘retired’ to Bozeman, Montana in 1995. I used to vacation in Montana when I was a kid. I did some backpacking trips there. I decided to retire there because I thought it would be a good place to raise my family.