Sramana Mitra: What happened to the Jabber project? Andre Durand: Jabber continued on even in my absence. I left in 2002 to start Ping. Sramana Mitra: When you left to sail around with your friend and wife, you quit Jabber? Andre Durand: No, I just took a sabbatical. I just said, “I’ve been at this
Sramana Mitra: Was K-12 also consulting services and implementing identity management solutions kind of projects? James Litton: Yes. Keep in mind that as we were doing this, we were doing projects for all types of organizations. It’s just that the majority of them was K-12. Sramana Mitra: The business, however, were these projects? You were
Sramana Mitra: How long did this continue? Andre Durand: We actually did about $600,000 worth of business that first year. Sramana Mitra: That’s pretty significant. These were all from newsletter ads? Andre Durand: This all began with a black and white, half page advertisement that went into a little newsletter of 20 pages that shipped once
Sramana Mitra: The fact that you decided to go in this direction, does this have anything to do with your background in facilities management? James Litton: No. The decision to go down this path was multi-faceted. I had known Troy since the Coca Cola days. We had stayed connected. Troy had really grown up around
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. The identity space is heating up, especially because of the explosion in cloud services in the market. Ping Identity is at a $100 million annual run rate already. Read the story of Andre’s entrepreneurial journey. Sramana Mitra: Let’s start at the very beginning of your journey.
Sramana Mitra: You quit this job in 1990 and did something else? James Litton: I then went to work for Continental Airlines where I moved into a Systems Analyst role. This gave me experience with a very large enterprise organisation. I was in their credit management group and helped them manage their IT infrastructure. I
Sramana Mitra: This is very risky business though – trying to act venture capitalist in startups and building their products against sweat equity. That’s, business-wise, quite a risky move. Bob Witter: It’s a lot of fun. We have never had any investment dollars, so the risk is our own. We’ve taken a different approach than,
If you haven’t already, please study our Bootstrapping Course and Investor Introductions page. James has built an identity management software company from Houston and now wants to go upmarket. Sramana Mitra: Let’s start at the very beginning of your journey. Where are you from? Where were you born, raised, and in what kind of circumstances? James Litton: I am