On September 10, 2001, Medallia pitched to its first customer, a top five hotel company, as a pilot customer. Then came September 11th. Much to Medallia’s surprise, the hotel called back on September 12 and said it would like to move forward with Medallia, which built the prototype system. The company pressed ahead, and after
Allegiance, Inc. offers feedback management software to help organizations grow and increase profitability through better customer and employee loyalty and engagement. Through its Allegiance Engage SaaS platform, the company gathers survey responses and unsolicited comments in real time into a centralized online system, saving time, effort, and money.