Outsourcing: Fabio Rosati, CEO of Elance (Part 3)

SM: Talk about the 20 metrics around which you measure behavior. FR: They’re broken into three big categories. The first one is marketing, how you market your services. We felt that was instrumental to the perception of professionalism and the perception of quality. The community on Elance bought into the idea that when they see

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Outsourcing: Fabio Rosati, CEO of Elance (Part 2)

SM: How much was each of these enterprises paying you? FR: It ranged from hundreds of thousands a year to millions of dollars a year. SM: So, typical enterprise contracts?

Outsourcing: Fabio Rosati, CEO of Elance (Part 1)

Followers of this blog may recall that Elance was featured on Deal Radar in 2008. Founded in 1999, the Mountain View, California–based company continues to give outsourcing competitors like oDesk and Freelancer.com a run for their money. Sramana Mitra: Hi, Fabio. Would you give me some background about you and also about Elance. I know

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Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 4)

SM: Here’s another question for you. You have talked a lot about bidding for projects, and you seem to be bidding for a lot of projects on a daily basis. Can you talk a bit about the bidding process? What do you do internally? Do you have a dedicated team who sit and monitor the

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Outsourcing: Million-Dollar Freelancer Sanjay Dange, Co-Founder and COO of Smartinfosys.net (Part 2)

Sramana Mitra: In 2006, how did the order volume change? What happened in 2006? What level did it reach? Sanjay Dange: In mid 2006, we started getting 20 to 25 projects in a month. Plus, in a year and a half, we also acquired more than 50 new customers. We would get a lot of repeat

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Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 4)

SM: You said India is number three in terms of employers. That’s the one that I find interesting. The fact that India is number one in terms of freelancers is a very obvious one. That’s where outsourcing really took off, especially software outsourcing. That makes total sense to me, but India as number three on

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Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 3)

Sramana Mitra: What is your business model? Do you charge a percentage? Matt Barrie: We take a commission from the employer. We take 3% of the payments made or $3, whichever is higher. From the worker, we take 10% or $5, whichever is higher. But we do have a membership subscription package where if you

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Outsourcing: Matt Barrie, CEO of Freelancer.com (Part 2)

Sramana Mitra: How many freelancers are in the system? Matt Barrie: We have more freelancers on our site than any other marketplace in the world. The mix is about, three quarters freelancers and one quarter who are our employers. SM: What can you tell me about the employers? What kind of employers from what countries,

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