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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 7)

Posted on Monday, Oct 6th

Sramana Mitra: So merchants in India can pay in Indian currency to subscribe to Bigcommerce? There is a problem in India with currency as you know. Mitch Harper: They have to pay us in US dollars, but they can accept in their local currency. Sramana Mitra: That’s an issue in India. A lot of people

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 6)

Posted on Sunday, Oct 5th

Sramana Mitra: By now, you are now in your Series B phase. You have already leveraged your install base from your previous company. What has been the primary customer acquisition strategy in the scaling phase? I do see you advertising a lot online. Mitch Harper: I wouldn’t say there’s one main channel. I’m really good

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 5)

Posted on Saturday, Oct 4th

Sramana Mitra: What was your revenue level in 2010? The 9,800 customers translated into what kind of revenue level? Mitch Harper: Our average per user back then was about $40 per month. It was somewhere around $5 million to $10 million at that time. Sramana Mitra: What were the milestones that you set for yourself

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 4)

Posted on Friday, Oct 3rd

Sramana Mitra: Do your merchants have $100,000 in revenue or are they $2 million in revenue? Is there any kind of cut-off there? Mitch Harper: Our customers’ revenue typically ranges from $1 million to $30 million of revenue per year. Sramana Mitra: Your customer base is more in the $1 million to $30 million range. Then, the

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Building a Global Software Company From Australia: Bigcommerce Co-Founder Mitch Harper (Part 3)

Posted on Thursday, Oct 2nd

Sramana Mitra: Was there any geographical bias in the 2,000-customer base? Mitch Harper: They were mainly from North America and Australia. Sramana Mitra: Why were they pre-ordering? Why were they interested in your product? This is a segue into the discussion about your competitive landscape. There are a few players in that space. There is

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