1Mby1M AI Investor Forum: Shripati Acharya, Managing Partner at Priven Advisors (Part 6)

Sramana Mitra: I think the distribution is going to be an interesting point, which is one of the reasons why I find the Agentforce announcement exciting. The same way that a lot of SaaS companies were able to distribute through app exchange, a lot of agent companies will be able to distribute through Agentexchange, and

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1Mby1M AI Investor Forum: Shripati Acharya, Managing Partner at Priven Advisors (Part 5)

The people who understand those enterprise systems the best are in the best position to build those agents. Is there going to be a big opportunity to build agents that are from entrepreneurs? How do you think about it?

1Mby1M AI Investor Forum: Shripati Acharya, Managing Partner at Priven Advisors (Part 4)

Sramana Mitra: Yes. In all our discussions last year on AI, human centric AI was front and center. AI is in enterprises, AI is in small businesses, but it’s either a human using AI as whether it’s a co-pilot or an assistant, whatever; but it’s the human making the decisions. It’s the human using the

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1Mby1M AI Investor Forum: Shripati Acharya, Managing Partner at Priven Advisors (Part 3)

Sramana Mitra: Interesting. My thesis also is that the defensible businesses are domain knowledge heavy in AI. The layers of abstraction to some extent are already in place, and there’s going to be more. Just to give you a feel for my framework, I look a lot at the parallel with the cloud computing infrastructure

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1Mby1M AI Investor Forum: Shripati Acharya, Managing Partner at Priven Advisors (Part 2)

Sramana Mitra: I think what you’re saying is, the entrepreneur team’s domain knowledge is really what you’re putting the premium on to build something that is intense in workflow or domain-related value add. The AI is an enabler of that value add but not the critical piece. The AI technology itself is not the big

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Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 7)

Sramana Mitra: You said at the beginning of the interview that you were trying to make up for the margin gap in services companies with velocity. Did you succeed in doing that? In the ten years that you’ve been in business, did you succeed in growing at a very high velocity?

Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 6)

Sramana Mitra: A lot of enterprise conversational AI applications that you’re talking about are happening more on the customer end – customer service, sales, or customer relationship management. It’s not much on the finance end. So, you rightly point out that this is a more of an open area where you’re starting to see traction.

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Bootstrapping a New Age AI Services Venture: Anji Maram, CEO of CriticalRiver (Part 5)

Sramana Mitra: Okay. Now I’m going to ask you about the delivery side. So you and your friend Chandra started the business. How did you grow the implementation team?