Sramana Mitra: What is the source of the problems? Is it the customers who bring the problems to you, or do you bring the problems to the customers? JR Reagan: We normally have “Art of the Possible” sessions – they are about two hours long. Sometimes [people] are very eager and want to launch off
Sramana Mitra: This is obviously a serious issue, and there are people working on it already. Who is working on it and who has good ideas? JR Reagan: The good work is happening all over the place. You see the National Labs in the U.S. and other government organizations outside the U.S. that are doing
Sramana Mitra: What do you think is the state of the union vis-à-vis visualization technologies? I heard from several people that there are gaps in visualization technologies. You are saying you are primarily using open source technologies, and you have developed your own internal framework. Talk about what is driving those choices and what you
Sramana Mitra: Your lab is now basically one that specializes in data visualization across different verticals. JR Reagan: Yes. With innovation, we started getting called in to being more than just analytics. Now we are asked to come up with the next idea around the use of certain technologies in different ways – 3-D printing,
Sramana Mitra: Let’s take use cases of real customer problems and how you are using large-scale visualization to add value to those problems and generate solutions. JR Reagan: One unique problem we thought was interesting comes from one of the large global retailers. Around the time of Hurricane Irene [in August 2011] they called us
JR Reagan is the chief innovation officer for the federal practice at Deloitte Services. He teaches innovation and creativity at John Hopkins University and holds a masters in management information systems from Bowie State University and a BA in sociology from the State University of New York. In this interview he talks about Deloitte’s creative